About me

Supporting Private Healthcare Professionals with Confidence and Care

For almost 20 years, I've had the privilege of supporting private consultants, GPs and healthcare professionals with the day-to-day administration that keeps their practices running smoothly. Throughout that time, I've learned that great medical administration is about much more than managing diaries, answering emails or typing reports. It's about building trust, treating every patient with respect and providing calm, dependable support so healthcare professionals can focus on delivering exceptional patient care.

Originally from Estonia, I moved to the UK at the age of 19 to volunteer full-time for a charity through the European Voluntary Service programme. I wanted to challenge myself, experience a new culture and improve my English, which had always been my favourite subject at school. Those ten months taught me the value of helping others, working as part of a team and adapting to new situations—qualities that have stayed with me throughout my career.

After my volunteering placement, I began my career in healthcare administration, working across private general practice, occupational health, musculoskeletal services and private dentistry. Over the years I've progressed from Medical Secretary to Administrative Team Leader, and today I work remotely as a Senior Remote Medical Secretary and Practice Support Specialist, supporting a private GP and Medical Director.

I understand the realities of running a busy private practice and the importance of confidentiality, professionalism, empathy and clear communication. Whether I'm managing patient enquiries, preparing medical correspondence, coordinating clinics or supporting practice improvements, I aim to become a trusted extension of the practice rather than simply an external Virtual Assistant.

If you're looking for reliable, experienced and compassionate remote medical secretary and practice support, I'd love to help.